The Monday text and the monthly report

Every Monday you get last week's numbers in one message, and on the 1st of each month you get a monthly report by email. Both start once you are live.

The Monday summary arrives on Monday between 8am and 8pm your time. It comes by text from your CallCovered number if you ticked the optional texting box at signup, and by email if you didn't. It covers missed calls answered by text, how many wrote back, voicemails and follow-ups, plus one tip about a text command:

CallCovered weekly for Mike's Plumbing (Sep 21-27):
7 missed calls answered by text (6 callers)
4 wrote back
2 voicemails texted to you
3 follow-ups sent
Est. value: $1,600 at your $400 avg job
Tip: text CALL to call your last customer back from your business number.
Turn these texts off in your dashboard.

The "Est. value" line only appears once you enter your average job value in Settings. It is callers who wrote back times that number: a rough guide to what came in, not money in the bank. In a week with no missed calls, the message says so.

The monthly report comes by email on the 1st, between 8am and 8pm your time. It shows the month's missed calls, different callers and callers who wrote back, and, when you used them, voicemails, follow-ups, review requests, CALLs, reminders and payment links, each against the month before. It ends with your estimated value and a button to open your dashboard.

Turn either off. On your dashboard, untick Monday summary or Monthly report email under Settings and tap Save settings.