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Answers for contractors on CallCovered

From your first test call to cancelling: forwarding codes for each carrier, what your callers get, the text commands, reviews and billing. Every step, with pictures.

13 articles, in the order you'll need them

  1. Try it first: the live demo lineCall (717) 833-2744, let it ring out or hang up, and a text-back lands on your phone.Read the article
  2. Plans, billing terms and the founding offerThere are two plans. Both include every feature; the only difference is who does the setup.Read the article
  3. Sign up: the four stepsYou sign up at getcallcovered.com/signup in four steps, then pay on a secure checkout page.Read the article
  4. After you pay: your number, carrier registration and going liveAfter you pay, we reserve your CallCovered number and email it to you.Read the article
  5. Set up call forwarding on your phoneIf you kept your existing business number, you turn on conditional call forwarding once, from the phone that line rings on.Read the article
  6. What a missed caller gets and where their replies goWhen a call rings out, the caller gets a text from your business number in under 5 seconds, and anything they text back lands on your cell as a normal text.Read the article
  7. Voicemail to textAfter the text-back goes out, a caller who stays on the line can leave a voicemail, and you get it as a text with the words written out and a link to play it.Read the article
  8. Text commands: CALL, REMIND, PAY and REVIEWYou text these four words from your cell to your CallCovered number to call a customer back, send a reminder, send your payment link, or ask for a Google review.Read the article
  9. Google reviewsYou text REVIEW with a customer's number after a job, and they get a text asking for a Google review with your review link.Read the article
  10. Your dashboardYour dashboard is a private web page that shows your missed calls, who wrote back, your voicemails, your settings and your business number tools.Read the article
  11. The Monday text and the monthly reportEvery Monday you get last week's numbers in one message, and on the 1st of each month you get a monthly report by email.Read the article
  12. Opt-outs, extra lines, the guarantee and cancellingOpt-outs. Anyone who texts STOP to your number gets no more texts from it: no text-back, follow-ups, reminders, payment links or review requests.Read the article
  13. Getting helpCall or text (702) 605-4550, or email brandon@getcallcovered.com.Read the article

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