SMS consent and opt-in
Last updated: August 7, 2026
This page documents, in full and without requiring an account, how CallCovered by Kept Labs LLC obtains consent to send text messages, what we send, how often, and how to stop. It exists so our opt-in flow can be reviewed without completing the signup form.
1. How people opt in
Path A: website checkbox at signup
Customers sign up at https://www.getcallcovered.com/signup. At the final step of that form there is a separate box for account text messages. It is optional, unchecked by default and separate from the Terms of Service box. The form can be submitted with it unticked, and a customer who leaves it unticked gets account updates by email. The exact wording is reproduced in section 2 below.
Path B: placing a phone call to us
Anyone who calls our published business number +1 702-605-4550 and does not reach us receives one automated text reply, sent to the number that placed the call, so they can say what they need and continue the conversation by text. Placing the call is the consent. That number is published on this website, in our email signatures, and on printed sales material.
2. The exact consent language
These are the boxes as they appear at the final step of signup, reproduced here verbatim. The words come from the same source file as the form, so they cannot drift apart:
Signup: final step, as shown to the customer
Optional. Text me about my account and setup at the mobile number above: service updates and the alert when my number goes live. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.
You do not have to agree to texts to sign up. We'll email you either way.
The boxes above are disabled; this page is documentation, not a form. The first two (marked *) are required to sign up. The text-message box is optional, and none of the three is pre-ticked.
3. What we send
| Recipient | Messages | Frequency |
|---|---|---|
| A customer who ticked the optional text box at signup | Account and setup updates: number reserved, carrier registration status, the alert when their number goes live, and replies to questions they send us. | Message frequency varies; typically a handful during setup and rarely afterwards. |
| Someone who called us and didn't reach us | One automated reply inviting them to say what they need, then ordinary one-to-one conversation. | One automated message per missed call. |
We do not send marketing or promotional text messages on this number.
4. Cost, opt-out and help
- Message and data rates may apply. Any such charges are set and billed by your mobile carrier, not by CallCovered.
- Message frequency varies.
- Reply STOP to any message at any time to stop further messages. STOP, END, CANCEL, UNSUBSCRIBE and QUIT are all honoured. You will get one confirmation and nothing after that.
- Reply HELP for help, or call 702-605-4550.
- Carriers are not liable for delayed or undelivered messages.
5. Your number
We never purchase, rent, or otherwise obtain phone numbers from third parties for messaging. Mobile opt-in and consent data are never sold, rented, or shared with any third party or affiliate for marketing purposes under any circumstances. Numbers are shared only with the service providers who deliver the messages on our behalf.
Full details: Privacy Policy · Terms of Service
CallCovered by Kept Labs LLC · 128 S 32nd St. #1105, Camp Hill, PA 17011 · 702-605-4550 · brandon@getcallcovered.com