Someone just had an accident and called your shop. Did you get back to them first?
CallCovered texts anyone who calls your body shop and doesn't get an answer, in under 5 seconds and from your shop's own number. Their reply comes straight to your phone.
Call the demo line and hang up. Watch the text come back. That's the whole product.
- After a wreck, people call shops down the list until one gets back to them.
- Nothing changes in the shop. No app, no login, no new system to learn.
- Texts come from your shop's own number, so the customer knows who's writing.
A text from your number, before they dial anyone else.
It goes out automatically the moment a call goes unanswered, from the same number they just dialed, so it reads like you got back to them fast. Whatever they text back lands on your phone as an ordinary message.
You can change the wording any time. It's your number and your voice.
Missed call · 4:12 PM
Hi, this is Route 11 Collision - sorry we missed your call! We're in the shop right now. Reply here with what happened and we'll get right back to you.
Reply STOP to opt out.
Sent in under 5 seconds after the missed call
Straight answers
- Do I have to change my phone number?
- No. You keep the number that's on your sign and your Google listing. You set up carrier forwarding so only unanswered calls route through us. Answered calls ring your phone exactly like they do today.
- Do I have to be at the front desk to use it?
- No. Customer replies come to your cell as regular texts, so you can answer from the bay, the paint booth or the parking lot.
- What if I'm already answering my phone fine?
- Then you'll see very few of these fire, and you're paying for the ones you do miss. The calls you miss are the ones you never hear about.
- Will this annoy customers?
- It's a text from the number they just dialed, sent because they called you. Every message carries an opt-out. It reads like your shop got back to them fast, because it did.
Stop losing the calls you never knew about.
Setup takes a few minutes and a couple of carrier codes. There's no app to download or CRM to babysit, and you keep your existing number.