New in CallCovered: voicemails as texts, and four words that run the rest of the job

Brandon Guynn · Founder, CallCovered · September 25, 2026

CallCovered started with one job: when you can’t pick up, the caller gets a text from your business number in under 5 seconds, and their reply lands on your cell. That hasn’t changed.

But the missed call is only the start of the job. You still have to call them back, get them on the schedule, make sure they’re home when you show up, get paid, and ask for the review. As of this week, all of that runs from the same text thread too. Nothing to install, nothing to log into, and no change to the price. Every feature below is on both plans.

Voicemails, texted to you

After the text goes out, a caller who stays on the line can leave a message. You get it as a text: written out, with a link to play it. Reply to that text and your answer goes to the caller, from your business number.

The written-out part is done by machine, so it gets a word wrong now and then. The play link is always there for the ones that matter. Don’t want voicemails at all? Switch it off in your dashboard.

CALL: call them back without giving out your cell

Text CALL to your CallCovered number. Your phone rings; answer, press 1, and you’re connected to your last customer. They see your business number, never your cell. For someone else, put their number after it: CALL 5551234567.

REMIND: one text and they’re reminded

Booked the job? Text REMIND Tue 2pm (or a date, like REMIND 9/30 2:30pm). Your customer gets one reminder ahead of the visit: the evening before if there’s time, otherwise that morning or two hours before. We text you back with when it will go out. REMIND OFF cancels it.

PAY: your payment link, from the driveway

Paste the payment link you already use (Square, Stripe, PayPal.me, Venmo, Cash App or your invoicing tool) into your dashboard once. Then text PAY, the amount and a note. The money goes straight to you; CallCovered never touches it and takes no cut.

REVIEW: still here, still one text

Finished the job? Text REVIEW with their number and first name, and they get a friendly text with your Google review link. Every customer you ask gets the link. That’s Google’s rule and ours.

A Monday text with last week’s numbers

Monday morning you get last week in one message: missed calls answered by text, who wrote back, voicemails and follow-ups. Put your average job value in your dashboard and it adds an estimate: callers who wrote back times your number. It’s a rough guide, not money in the bank, and we label it that way. A fuller report comes by email on the 1st of the month.

Get more texts

Some customers would rather text than call. Your dashboard now has a QR code that opens a text to your business number (put it on the truck, yard signs and invoices), plus a “Call or text” line for your Google and Facebook pages and a button for your website. Those texts land on your cell like any other.

What didn’t change

• The price. Plans still start at $129/mo, month to month, every feature included.
• No app and no CRM. Everything above works by text from the phone in your pocket.
• Your number. Every text and every call-back comes from the business number your customers already know.
• STOP means stop. Anyone who texts STOP gets nothing more from your number (no reminders, no payment links), which keeps your number in good standing with the carriers.